Personal
Business
Payment gateway
|
Business stories
EN
|
عربي
Get the app
Main
Help Center
Business Account
Business Account
Providing you with all the support you need to manage your finances and grow your business.
Tap to Pay
Does Tap to Pay on iPhone work on all devices?
Can I use Tap to Pay on iPhone on multiple devices?
Does Tap to Pay support refunds?
How secure is Tap to Pay on Android?
Can I use Tap to Pay on Android on multiple devices?
Does Tap to Pay on Android work on all devices?
Payment Links
Can I accept payments in another currency through my payment link?
What is a ZiiLink?
I want to send a payment link to a customer. How do I go about this?
Cashout
How long does it take to process my cash-out?
Do I pay a fee to cash out?
Which banks can I cash out to?
Can I cash out to my personal bank account?
Receiving a Payment
How can I accept payments on Ziina?
How do I use my NFC card?
What are payment links?
Adding Cash
What type of card can you add to your Ziina wallet?
How can I add or remove cards from my Ziina wallet?
How can I add cash to my Ziina wallet?
General Questions
What is the difference between Personal, Professional, and Business accounts?
How can I view my account statement?
How can I download Ziina?
Can I access my Ziina account on my computer?
Register
How can I verify my account and increase my limits?
How do I register for a business account?
How do I get notified when my account gets verified?
Why do I need to verify my identity (Emirates ID Verification)?
Refer a Business
What are the benefits of referring a business to Ziina Business?
How can I refer a business to Ziina?
Support
How can I reach out to Customer Support?
How do I report issues?
How do I provide feedback?
What number can I call to get support?
Accepting International Payments
Which currencies does Ziina support for international payments?
Can I use an international card to make a payment?
Invoices
How can I generate an invoice via Ziina?
How can I send an invoice to a customer?
Money Transfer
Can I transfer money to my bank from the app?
QR Code
How can I get paid with a QR code?
Getting Started with Ziina Business
How can I open a Ziina Business account?
Account Settings
How do I close my account?
How can I access or edit my account settings?
How can I change my mobile number?
Can I enable Face ID with my Ziina Business?
How can I change my ZiiName?
How can I add/update my email address?
Ziina Business Fees/Charges
What are the transaction limits for my verified Business account?
What are the transaction limits for your Ziina Professional account?
ZiiBoard - Payment Keyboard
What is the ZiiBoard?
Am I eligible to use the ZiiBoard?
Ziina Business Account Settings
How can I add personalized branding to my Ziina Business account?
Accepting a Payment
What payment methods are accepted?
Can I refund a payment?
How do I receive money from people who aren’t on Ziina?
Do my customers need to download Ziina to pay me?
How do I use Ziina to accept payments?
Sending a Payment
What’s the money transfer limit I can send using Ziina Business?
How can I send a payment using Ziina Business?