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Personal Account
Personal Account
All you need to know to troubleshoot and get started with your Personal Account.
General Questions
Can I top up my Ziina wallet?
Limits and Fees
What are the transaction limits for my personal account?
How do I upgrade to a professional account?
Getting Started with your Personal Account
What are the requirements for a Personal account?
Cash Outs
How much does it cost to transfer funds to my bank account?
How long does it take to transfer funds from my Ziina wallet to bank account?
Which banks can I cash out to?
Can I update my bank account details?
What is the maximum amount I can transfer to my bank account?
What is the minimum amount I can transfer to my bank account?
Sending a Payment
How can I send a payment?
Does the recipient need a bank account?
Receiving Payments
Which currencies does Ziina support for international payments?
How do I create a payment link to receive a payment?
How can I receive a payment with the QR code?
Profile Settings
How do I check my transaction history?
How do I close my Ziina account on iOS?
Wallet
How can I add/update my IBAN?